Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 5 days of delivery
Ship items back to me within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Privacy policy
We request information from you on our order form. To buy from us, you must provide contact information such as your name and shipping address, and financial information such as payment type like credit card number, expiration date, etc which is encrypted and processed through Etsy. We do not see your credit card information at anytime. This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use your contact information to contact you.
We are the sole owners of the information collected on this site. We will not sell or rent your personal contact information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.